Shipping
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Carefully packed.
Delivered with love.
Every Euroanime order is prepared with patience, protected with care
and sent on its journey as quickly as possible.
Order Preparation
Orders are normally prepared and dispatched within
24 to 48 hours after payment confirmation.
Business Days Worldwide
Our usual worldwide delivery time is 6 to 10 business
days, and many orders arrive even sooner.
Carefully Protected
Every order is securely packed and includes protection
against loss during shipment.
From Our Hands to Yours
We treat every order as something special
We know that receiving a new addition to your anime
collection is an exciting moment. For this reason, every
Euroanime order is prepared with the same care and attention
that we would expect for an item entering our own collection.
From the moment your order is confirmed until the moment it
leaves us, we carefully check, protect and prepare every item
for its journey.
Our goal is simple: your order should arrive safely,
quickly and in excellent condition.
Everything you need to know
We aim to make the shipping process simple, clear and
reassuring from the moment you place your order.
Fast Order Preparation
All products are normally prepared and dispatched within
24 to 48 hours after the order has been
successfully paid.
Orders placed during weekends or public holidays may begin
processing on the next available business day.
Worldwide Delivery
We ship to collectors around the world. Our usual delivery
time is 6 to 10 business days.
Depending on the destination country and local postal
service, many packages may arrive earlier than the
estimated delivery period.
Secure Packaging
Every order is packed using protective materials selected
to reduce movement and help protect the contents during
transportation.
We take special care with corners, cases, discs and printed
materials so that your order is properly protected
throughout its journey.
Protection Against Loss
Shipments include protection against loss during delivery.
In the rare event that a package is officially confirmed as
lost, we will review the case and help arrange the
appropriate solution.
We never want a customer to feel alone when a shipment
encounters a problem.
Tracking Information
Once your order has been dispatched, tracking information
will be added to your customer account and sent to you by
email.
Tracking updates may take a little time to appear after
the package has been handed to the postal service.
Friendly Delivery Support
We remain available to help if you have questions about
your shipment or if the tracking information has not
changed for an unusual period of time.
Every package is important to us, and we will always do
our best to review the available information and guide
you with care.
Packed with care at Euroanime
Protecting Your Collection
Careful packaging from beginning to end
We understand that collectors care deeply about condition.
Packaging is therefore an important part of our work, not
simply the final step before shipping.
Each order is checked before packing and placed inside
protective materials chosen to help reduce impacts,
pressure and movement during transport.
Tracking every step of the journey
After your package has been dispatched, you will receive a
shipping confirmation email containing your tracking
information.
The tracking number will also be available inside your
Euroanime customer account, allowing you to check the latest
available shipping updates whenever you wish.
Please remember that postal tracking does not always update
immediately. It is normal for the first scan to appear several
hours after dispatch, and some international shipments may
show fewer updates while travelling between countries.
Even when tracking appears quiet, your package may still
be moving normally through the postal network.
Delivery Estimates
Most orders arrive quickly, but every journey is different
Our usual worldwide delivery period is 6 to 10 business days,
although many packages arrive before this estimate.
Occasionally, delivery may take a little longer because of
public holidays, severe weather, local postal delays,
transportation interruptions or unusually busy seasonal
periods.
These situations are uncommon, but when they happen, we will
always do our best to help you understand the status of your
shipment.
business days normally exclude Saturdays, Sundays and public
holidays.
Before We Ship
Please check your delivery address carefully
Before completing your order, please make sure that your full
name, street address, house or apartment number, city, postal
code and country are correct.
If you notice an address error shortly after placing your
order, please contact us as soon as possible. We will gladly
correct it whenever the package has not yet been dispatched.
Once a shipment has entered the postal network, changing the
destination may no longer be possible.
Thank You
Thank you for trusting Euroanime
Every order supports our restoration, subtitling and preservation
work, and we are truly grateful for every collector who chooses
Euroanime.
We prepare every package with care, send it with affection and
hope that opening it brings you the same happiness that classic
anime has brought to us for so many years.
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